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How do I make a complaint about You & Co?

We want to give everyone the best possible help, so we need to know if things have gone wrong. If you are unhappy with the service you’ve had from You & Co, we really want to know about it so we can make things right.

Please fill out this online form if you would like to make a complaint about You & Co. We will get in touch with you within five to seven days of receiving your form.

If you would like more information about what happens when you make a complaint, please read through this guide to making a complaint about You & Co. If you do not want to use the online form, the guide tells you about other ways to get in touch to make a complaint.

Please let us know if you don’t feel comfortable making a complaint yourself. We can find an adult who you trust, or an independent person who doesn’t work for You & Co, and they can help you to make a complaint.